We build AI agents that run the trade-ops job — not just answer the phone.
Vaxio is a trade-ops AI company. Our launching product, Frontbell, is the voice-first agent for service trades — built to run the front-desk workflow end-to-end (answering, qualifying, booking, drafting the estimate, queuing dispatch, following up) at sub-second latency, with state-machine gating on every action and the owner in the loop on anything that involves money or commitment: estimate review, price negotiation, dispatch sign-off. Painters, cleaners, and small remodelers — businesses that lose work every day to calls they can't pick up and jobs they can't book fast enough.
Sounding human is the easy part. Deterministic orchestration is hard. Knowing what to escalate is harder.
Service trades are the largest underserved category in the US small-business economy — 6M+ businesses, mostly under 10 employees, mostly running on phones, paper, and group texts. They don't need another CRM. They need an agent that runs the front-desk workflow — answering, qualifying, booking, drafting the estimate, queuing dispatch, following up — at any hour, in their voice, in the language of their trade, with the owner in the loop on anything that involves money or commitment.
That's the product. The hard part is three engineering problems at once: deterministic workflow orchestration (no fake bookings, no hallucinated estimates), sub-second human-feeling voice, and a clean human-in-the-loop layer that surfaces sensitive actions to the owner without breaking the flow. We built our own state-machine tool-execution engine, our own streaming voice pipeline, and our own approval-routing layer because the off-the-shelf parts don't compose to that bar.
Fifteen years in the trades. A lifelong passion for software. Vaxio is where they finally meet.
I'm Andre Luis Machado Lopes. I've spent the last fifteen years in the trades — started as a painter, then nine years in home improvement and renovations. I hold a Massachusetts Construction Supervisor License (Unrestricted), renewing for the second time in 2026. My wife has run her cleaning business for fourteen years. So when I say Vaxio's launch product, Frontbell, is built for painters, cleaners, and small remodelers — that's not market research. That's my industry, my family's business, and the customers I've worked alongside for half my career.
I've wanted to build software since I was a teenager — not as a backup plan, just a thing I knew I'd do one day. For most of fifteen years it lived in the background while I built a career in the trades. I told the people close to me I'd ship a SaaS one day, even if it failed and I lost money doing it. By the time I was in a position to actually commit the capital, AI had shifted the math: what would have been an agency-and-team build a few years ago became something I could ship myself. The economics got smaller. The commitment was always going to be there. I started immediately.
I'm building Vaxio because I've watched the same broken loop play out for fifteen years on job sites. A customer calls during a job. The phone goes to voicemail. By the time you call back, they've hired the next painter on the list. That single missed call is usually four figures of lost work. Across a year, it's the difference between a trade business that grows and one that never quite escapes its ceiling.
Nine months in, I lead all of Vaxio's software engineering. I direct the AI tools that write the code, but every architectural decision, every system design call, every integration, every debug, every quality verification is mine. I've built a 1.3M-line codebase across 33 microservices alone. No co-founder, no engineering team, no outside funding. Patent-pending workflow engine. Delaware C-Corp. Private founder-cohort beta opens June 2026; public launch mid-July 2026 — three trades: painting, cleaning, and carpentry/small remodels. The trades I've actually worked.
If you're a trade owner, a partner, an investor, or a reviewer trying to understand what we're building — write me directly at hello@vaxio.ai. I read every email.
— Andre
The basics.
Want to talk?
Service trade owner curious about Frontbell — or partner, investor, or reviewer trying to understand what we're building. Either way, get in touch.